Ahoy, tech adventurers! So, you've set sail into the digital seas with your trusty cell booster, ready to conquer connectivity woes and sail smoothly through the waves of the internet. But wait! What's this? A flashing orange light on your booster's deck? Fear not, fellow voyager! We're here to navigate through the choppy waters of cell booster troubleshooting and steer you back on course to a strong, steady signal.
Note that it is possible to get too strong a signal connection before amplification and overload the cell booster. If you see a flashing or solid Orange light on the indoor unit, the booster is overload. turn the antenna to one side or the other in small increments until the lights return to normal.
This section assumes you get no Internet connection with the external antennas plugged in, but you are able to get internet connection Without the external antennas plugged in. If you cannot get Internet with both the external antennas and the smaller ones that come with the device, consult the No Internet troubleshooting section for your specific router:
If you just installed the antennas,Note that these antennas are highly directional. They need to be pointed at a nearby cell tower to function properly. Consult the map that came with the antenna for nearby towers. You can also use Cell Mapper to browse towers near you.
If the antennas worked before but no longer,
It is possible the specific tower the antenna is pointed is having issues. Try pointing the antenna to a different tower or waiting up to 24 hours for the issue to resolve.
If this does not resolve the issue, then the problem is almost certainly a hardware failure of either the antenna cables or the antenna itself.
To isolate the problem, look for any obvious breaks, kinks, or loose connections between the router and the antenna outside.
Try unplugging each of the antenna cables one at a time while testing to see if the internet comes back on. If it does, you know the cable just unplugged is bad while the cable still plugged in is functional.
And there you have it, savvy sailors of the digital realm! With these troubleshooting tricks up your sleeve, you're well-equipped to tackle any stormy seas that may threaten your cell booster's signal strength. Whether it's adjusting antenna angles, checking for hardware hiccups, or seeking reinforcements from the tech gurus at Net All Over, remember that smooth sailing is just a tweak away. So hoist the mast, adjust the sails, and set your course for connectivity success!
Contact Net All Over for any replacements or further troubleshooting
888-425-3656
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